Refund policy

If your order arrives damaged, defective, or has a manufacturer-related issue, you may be eligible for a full refund.

Please contact us within a day of delivery and provide your order number along with clear photos or videos showing the issue.

If the damage or defect was caused by us, the manufacturer, or occurred during delivery, we will process an approved refund to your original payment method.

Refunds are not available for products that have been damaged due to misuse, accidents, improper handling, negligence, or normal wear and tear.

Once your refund is approved, it will be processed promptly. Please note that the time it takes for the refund to appear in your account may vary depending on your bank or payment provider.

We reserve the right to request additional information or evidence to verify the issue before approving a refund.